2024 Computer Refresh 
IT Project Brandi Bleak IT Project Brandi Bleak

2024 Computer Refresh 

To ensure that our Staff, Faculty, and Student population have current technology available to them, the College has adopted a refresh cycle predicated upon budget allocation.

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WiFi 6 Network Coverage Expansion
IT Project Brandi Bleak IT Project Brandi Bleak

WiFi 6 Network Coverage Expansion

The Network Operations team is performing passive RF validation surveys to expand WiFi 6 network coverage to areas that do not meet WiFi 6 coverage standards. WiFi 6 adds flexibility, speed, and increased security to the wireless network.

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New Technical Support Website
IT Project Brandi Bleak IT Project Brandi Bleak

New Technical Support Website

The Technical Service Desk is excited to announce that a new Help Desk website and ticketing system will be available on March 1. These changes are based on feedback that our current site (help.fscj.edu) has a lot of information and may be confusing to first-time users, especially when trying to decide if they should Submit A Request or Submit A Ticket.

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