OnBase by Hyland is then used to organize, manage, and store content.  In an effort to streamline processing, we will be transitioning the capture process from Quillix to OnBase allowing us to move to single platform usage.  This will provide for more simplistic processes and training and increased processing timelines, as well as quicker resolution turnarounds with increased technical support.

This certificate will prepare users to get the most out of Canvas so they can be confident in providing the best online learning experience for students.

The objective of this project is to automate the process of determining which students need to confirm or establish residency status, and eliminate the need for manual updates in Element 451 and PeopleSoft. In addition, it should also be determined which system, PeopleSoft or Element, should be used to move the student through the residency process.

The migration of JIRA and Confluence from on-prem to the cloud is being driven by the fact that the vendor that creates these products is ending support on the versions we utilize internally. With that said, migrating to the cloud reduces the management overhead of keeping these applications up to date, and should provide increased reliability for the applications.

IT is working closely with the College’s Security Department to ensure that implementation is within “Best Practice” methods.

Zero Trust Network Access is architecture and sets of technology that enable secure access to internal applications, data, and services for remote and on-premises users. Organizational accounts are identified and authorized to access only the applications, data, and services allowed for their role and function. Non-asset endpoint devices that connect to the college network are also identified and secured while allowing the IT Operations team full visibility and control of what is connected to the college network and information resources.

Following a thorough evaluation of alternative approaches to FSCJ’s internally developed syllabus tool, the Blue Wave Syllabus Builder, a recommendation was endorsed for adopting “Simple Syllabus “as the College’s supported solution. This project will implement the tool through three concurrent pathways: the Buildout Pathway, the Technical Pathway, and the Training Pathway. Once the implementation phase concludes, the project’s emphasis will pivot towards addressing the requirements of the diverse departments and templates, facilitating training sessions, and transitioning users to the newly adopted tool.

HighPoint Support will be available for FSCJ functional admin and technical team for support requests. Frequent bug fix and upgrade releases will be made available to be coordinated with Oracle’s CS PUM release schedule.

All Income and Employment Verification can be done directly via the Equifax website, both external companies and employees.

Implementation of New Payment Stations

To ensure that Faculty have new audio/visual equipment available, the College has adopted a refresh cycle predicated upon budget allocation.

To ensure that our Staff, Faculty, and Student population have current technology available to them, the College has adopted a refresh cycle predicated upon budget allocation.

Digital Media Productions provides live streaming and video support for major College events such as Convocation (adjunct & standard), Commencement, Data Summits, and other events as requested by College leadership. 

Over the next year, a statistical analysis will be conducted to identify and address any barriers that may impede students, staff, and employees from successfully resetting their passwords.

Digital Media Productions works with College staff and faculty to provide multimedia/videos for training, classroom and Canvas use, internal program promotion, and special events.

The Network Operations team is performing passive RF validation surveys to expand WiFi 6 network coverage to areas that do not meet WiFi 6 coverage standards. WiFi 6 adds flexibility, speed, and increased security to the wireless network.

The Technical Service Desk is excited to announce that a new Help Desk website and ticketing system will be available on March 1. These changes are based on feedback that our current site (help.fscj.edu) has a lot of information and may be confusing to first-time users, especially when trying to decide if they should Submit A Request or Submit A Ticket.

Virtual desktops allow students to access classroom software from anywhere there is an internet connection and from almost any device.

We all know that when myFSCJ is unavailable, you can expect an email from ITInfo@fscj.edu informing you of the issue and another one once the service has been restored.

However, beginning this Fall the IT department will refine our process and provide more consistent messaging when systems experience issues. Additionally, if you suspect a system may be experiencing performance issues, there will be a status page that is updated as an issue arises.

Update myFSCJ with a new interface for a better user experience.

IT is working to bring you faster wireless internet speeds by migrating to WiFi 6. Campus by campus, we are migrating and installing WIFI 6 Wireless Access Points (WAPs) to provide faster connection speeds and a better video conferencing experience. However, even with the upgrades, it’s good to know that a wired connection still provides the best experience for high bandwidth applications.

This project will combine the student and staff tenants in Microsoft to provide new possibilities for collaboration between students and faculty across all Microsoft services. 

FSCJ will make a complete transition to Canvas beginning in the Fall 2019 term. The last term that courses will be taught in Blackboard will be during the Summer 2019 term, where instructors may choose to teach in either Canvas as an “Early Adopter”, or continue in Blackboard for one final term.