Canvas New Features Release January 21
IT Update Jody Taylor IT Update Jody Taylor

Canvas New Features Release January 21

Instructure will perform its monthly release of new features to Canvas on Saturday, January 21, 2023. This is a part of the regular process by which Canvas provides new features to all of its users on the third Saturday of every month, without interrupting access to the system. More information about how Canvas releases work can be found here. This month brings updates to Inbox functionality and Canvas Training Services Portal.

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New IT Help Desk Site Coming Soon!
IT Update Brandi Bleak IT Update Brandi Bleak

New IT Help Desk Site Coming Soon!

The Technical Service Desk is excited to announce that a new Help Desk website and ticketing system are coming soon! These changes are based on feedback that our current site (help.fscj.edu) has a lot of information and may be confusing to first-time users, especially when trying to decide if they should Submit A Request or Submit A Ticket.

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New Technical Support Website
IT Project Brandi Bleak IT Project Brandi Bleak

New Technical Support Website

The Technical Service Desk is excited to announce that a new Help Desk website and ticketing system will be available on March 1. These changes are based on feedback that our current site (help.fscj.edu) has a lot of information and may be confusing to first-time users, especially when trying to decide if they should Submit A Request or Submit A Ticket.

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Connecting a Computer at FSCJ
IT Update Brandi Bleak IT Update Brandi Bleak

Connecting a Computer at FSCJ

Knowing how to set up your new computer can be overwhelming, so we prepared this quick guide to make it easier to know what to do in order to stay connected at FSCJ. Read on to learn how to connect to WIFI while on an FSCJ campus, how to access the FSCJ Student Portal, Learning Management System, and email, as well as a special note for all of our digital media students.

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New Assignment Enhancements for Students
IT Update Jody Taylor IT Update Jody Taylor

New Assignment Enhancements for Students

New assignment enhancements are now active for students in Canvas! Don’t worry - these enhancements do not change anything fundamental in how you create or grade assignments; rather, these enhancements are quality-of-life adjustments that will make assignment details obvious and intuitive for students.

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Understanding Storage Limits in Canvas
IT Update Thomas Lewis IT Update Thomas Lewis

Understanding Storage Limits in Canvas

Now that we have been in Canvas for four years now at FSCJ, we are all becoming more comfortable teaching our courses and adding more content within them. As content is being added, however, do you know how much storage remains available in your Canvas course or your personal files? This post will explain what those quotas are and how to best manage your storage in Canvas.

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Canvas Updates: New Icon Maker and Late Labels
IT Update Thomas Lewis IT Update Thomas Lewis

Canvas Updates: New Icon Maker and Late Labels

Instructure has monthly releases of its big new features, but from time to time there are small updates shared within Canvas Deploys. Canvas deploys, as opposed to Canvas Feature Releases, are released bi-weekly and contain code changes that are intended to fix bugs, clarify interface wording, improve performance, and prepare for new features. This month, a few small updates were share-worthy for everyone here at FSCJ.

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Texts to Test Your Loyalty and Security!
IT Update Brandi Bleak IT Update Brandi Bleak

Texts to Test Your Loyalty and Security!

Imagine this scenario. It’s just a normal busy work day and you receive a text message to your personal cell phone from your supervisor or other administrator asking for assistance with something only you can help with! Or, so it seems. Text scams, also known as smishing, are trending frequently these days and can easily get users to engage in the conversation and potentially participate in the scam they’re attempting.

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